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Home IX | IXG Series IX Support Tool Instructions

Common Issues

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    IX-SOFT Microphone Issues

    IX Series Error: “Only one usage of each socket address is permitted”

    IX Support Tool and Using Special Characters

    IX-SOFT Error: “Internal Error”

    IX-MV / IX-MV7-* Unresponsive or Frozen Screen, or Power Cycling

    Station Search Fails

    IX Series Support Tool Error: Invalid Data in Door Release Settings

    IX Series – RY-IP44 Unlocks Door When Call is Placed

    IX Series – IX Support Tool SQLite Error

    Delayed Connection to Door Station When Using IPW-1VC or IPW-10VC

    Troubleshooting Failed Uploads in IX Support Tool

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