IX Firmware Upgrade Tool (Software Download and Instructions)

Updated on April 14th, 2026

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Use when upgrading IX Series stations with firmware older than version 5.10. For stations on newer firmware, use the built-in utility in IX or IXG Support Tool. Not compatible with IXG Series devices. 

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Operating System Windows 7, Windows 8, Windows 8.1, Windows 10, Windows 11
CPU 32 (x86) processor or 64 bit (x64) processor of 1 GHz or higher
Memory 4 GB RAM or higher
Screen Resolution 1280 x 768 or greater

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