See instructions for the tool here: https://know.aiphone.com/instructions-ixg-support-tool/log-tool-for-ixg-dm7-hida-instructions/
IXG-DM7-HID & IXG-DM7-HIDA Log Tool
IX Firmware Upgrade Tool (Software Download and Instructions)
IX Series Bell Schedule Tool (IX Support Tool)
IX Series Line Supervision Tool
IX Series Support Tool Ver. 11.0.0.2 (Released 10/1/2024)
IX and IXG Series Station Operating System (OS) Versions
IXG Support Tool 6.0.0.3 (Released 04/08/2025)
IX-SOFT Download
IXG Series Supervision Tool
IX | IXG Series Custom Sounds Files (Download)
IXG-DM7-HID & IXG-DM7-HIDA Log Tool