IX | IXG Series Hardware Compatible with Remote Management

Updated on January 7th, 2026

Remote Management is a feature available through AiphoneCloud. To use Remote Management, 1 IXGW-(T)GW is required. Sites using Remote Management support a single IXGW-(T)GW, while sites using IXG Support Tool can use up to 99.

This chart shows which stations can be programmed with AiphoneCloud, and which ones requires IX or IXG Support Tool.

✅

Currently Supported

−

Support Pending
Future Updates

❌

Not Supported


 

 

IX
Support Tool

IXG
Support Tool

AiphoneCloud

IXG Series

IXG-MK

❌

✅

✅

IXG-DM7-HID(A)

❌

✅

✅

IXG-2C7(-L)

❌

✅

✅

IXGW-LC

❌

✅

✅

IXGW-LC-RY20

❌

✅

❌

IXGW-(T)GW

❌

✅

✅

Current IX Series

IX-MV7

✅

✅

✅

IX-SOFT

✅

✅

−

IX-RS

✅

✅

✅

IX-DV(F)

✅

✅

✅

IX-DVF-RA

✅

✅

✅

IX-DVM

✅

✅

✅

IX-EA

✅

✅

✅

IX-NVP

✅

✅

✅

IX-SS-2G

✅

✅

✅

IX-SSA

✅

✅

✅

IX-SSA-(*RA)

✅

✅

✅

IXW-MA(A)

✅

✅

✅

Discontinued IX

IX-MV

✅

❌

❌

IX-DA

✅

✅

❌

IX-BA

✅

✅

❌

RY-IP44*

✅

✅

❌

IX-1AS, IX-10AS*

✅

❌

❌

IX-PA*

✅

❌

❌

* Requires
additional in-browser programming

 

 

 

 

 

 

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Articles in this section

IX | IXG Series Hardware Compatible with Remote Management
Features Supported by Remote Management
IXG Portal Management Guide
Configuring an IXGW-TGW for Remote Management on a Network without DHCP
Inviting Property Managers to a Remote Management Site
Adding a Third-Party Camera’s Stream Profile Token
Linking IXG Portal and Remote Management Accounts
Calling SIP Extensions in Remote Management
Adding and Removing IXG App Users with the IXG App Portal